FAQs

When will i receive my order?

During regular seasons, all orders are shipped within 2-3 business days from purchase date (excluding holidays and weekends) and during holidays, orders can take up to 5 business days.

Due to COVID19, please expect longer shipping times as postal offices are currently slow.

US 3-14 Business days

Canada 3-6 Business days

Australia 20-40 Business Days

Europe 20-40 Business days

Asia 20-40 Business days

Ordering

How can i make changes to my order?

Unfortunately at this time we cannot make changes to your order as your product goes into production once order is received.

SHIPPING.

How much is shipping?

Shipping is free for US and international orders.

Do you ship internationally?

We do to select international locations (Do check our shipping page for countries we ship to). We offer both free and and express shipping for those who want their items fast.

Do you offer tracking?

Yes, tracking is available for all orders

Who Pays Custom Charges and Taxes?

Buyer is liable for all custom and duty taxes due upon arrival of your package to your country.

RETURNS AND REFUNDS

What is your return policy?

For information about returns or refunds, please check our returns page

What if i have received a defective item?

We will try our best to make sure we send products in good condition but in case we send you a defective or wrong item please do contact us as soon as possible so that we get get ride on it and try to resolve the issue. Thanks